Evolution Series Fork voluntary recall
recall of certain model year 2013 32 and 34 Evolution series forks with
120mm – 160mm of travel with an open cartridge damper
FOX has initiated a voluntary recall of certain model year 2013
Evolution Series forks manufactured between March 1, 2012 and November
30, 2012. Consumers should stop using the recalled product immediately
unless otherwise instructed.
Hazard: The fork damper cylinder/piston assembly in some of these units
may separate and allow the fork to over-extend under certain
circumstances, possibly causing the front wheel to detach from the
bicycle while in use, creating a fall hazard.
Please follow the steps in the document here
identify if you have an affected fork.
For questions, contact FOX at 855-360-3488 (M-F, 8am – 5pm, PT), or firstname.lastname@example.org.
have discovered that a small number of Bontrager TLR Road tires have a
tread-separation issue. This bulletin supersedes all previous bulletins
for TLR road tires.
Trek is doing
have identified the specific production codes of the affected tires. We
have also corrected the manufacturing problem to ensure that this
problem does not occur in the future.
you should do
check your stock using the following instructions. Remove and destroy
any affected tires.
Remove each TLR road tire from its packaging and inspect the code
stamped inside the tire casing (Figure 1). The last six digits are the
date code in a format of Day/Month/Year, but the year is encoded: 54 =
2011, 55 = 2012, etc.
If a tire has a date code of before 250156 (January 25, 2013), dispose
of the tire and file a warranty claim for the tire under the code,
“TIRE TREAD SEPARATION FROM CARCASS.” A replacement will be sent.
If a tire has a date code of January 25, 2013 or newer, repackage the
tire and put it back in stock.
1. Casing (inside of tire) showing data code August 29, 2012
you have questions or require additional information, please contact
the Trek Technical Department at 800.879.8735, extension 11804.
Adams Trail-a-Bike 2013 Back Rest Recall
LTP Sports Group has issued a recall on
the Adams Trail-a-Bike Back Rest 2013. Please click on the link
below for important
information about this recall.
click here for more details
Yakima SpareTime Bicycle Carrier Recall – part number
Yakima has issued a recall on the SpareTime rack. The
issue is specific to the 2 mounting bolts on select SpareTime racks
attach the “Arm Assembly” to the “Mounting Plate”. Bolts installed may
correct specification (no markings on the bolt head) and may result in
breakage. Please click here
for the notification letter from Yakima.
Yakima direct at 1 888 925 4621
on the actions to be taken. If you have any
questions at all, please feel free to get in touch.
SAFETY RECALL TOPEAK BABYSEATS II
Bicycle Carrier Seats
child can place his or hers fingers in the opening at the grab's bar
hinge mechanism. When the consumer lifts the grab bar to remove
the child from the seat, the child's fingertips can be caught in the
hinge mechanism, posing a laceration and fingertip amputation hazard to
Consumers should stop using the recalled
carrier seats and call Norco Products to receive a free hinge cover
retro fit kit.
Canada : 1-800-263-2344
Western Canada: 1-800-663-8916
SR Suntour, Inc. will soon be
recalling some SF11 XCM V3 26" mountain bike suspension
forks. Please click on the link below for important
information about the upcoming recall.
RECALL - SEATPOST BOLT ON SOME TREK 2012 BICYCLES
A small number of
2012 Trek bicycles shipped before September 2, 2011 may have been made
with a saddle clamp bolt that exhibits hydrogen embrittlement. A saddle
clamp bolt with hydrogen embrittlement could break, which could cause
the saddle to fall off, possibly leading to injury.
click here for more details
– Product Recall: Oranj Peelz 475 mL and 3.7 L
Health Canada has issued a notice of non-compliance regarding the labelling
of Oranj Peelz, a product made by Pedro’s. The product can be toxic
aspirated and harmful if inhaled, and none of the mandatory information
by paragraphs 39(1) and 39(2) of the 2001 Consumer Chemicals and
Regulations (CCCR-2001) is listed on the product’s current label. Also,
Section 40 of these same Regulations, toxic-product containers must be
No incidents have been reported involving the product, but just to be
safe side, we have decided to recall the product.
list of recalled products, associated hazards and the steps to be taken
following this recall, please download the file below.
Brake Shorty Ultimate - Nov - 2010 - Recall Notice - Click here
- IMPORTANT SAFETY INFORMATION REGARDING STEMS ON CARBON STEERERS
June 28, 2010
Modern bicycles use high-tech materials and designs that rely
on correct maintenance, precision workmanship, and compatibility of the
parts. Mechanics must continue to learn the new procedures and
requirements of these new bicycles. Incorrect mechanical work on a
bicycle could lead to damage or breakage of a part, which could lead to
This bulletin includes information from an August 2009
Bontrager service bulletin, the Trek and Fisher bicycle owner’s
manuals, 2010 Madone and Cronus assembly manuals, and new
information. Also attached below is the Trek CarbonCare Consumer
Letter. Dealers may want to share this information with customers
to educate them on providing proper care for their carbon 2010 6 series
Caring for the Carbon Steer Tube on Your Fork
The steer tube is a tube that extends from the fork crown and
is hidden as it passes through the headtube, headset, spacers, and
stem. It effectively connects the fork legs with the stem and
handlebars used to steer your bike.
A bike’s fork is loaded heavily when ridden. The front wheel
pushes up on the fork legs as it passes over bumps in the road, and a
rider’s weight on the handlebar is magnifi ed by the leverage that
results from the distance separating a rider’s hands and the steer
tube. To allow the fork to absorb these forces, the correct headset
spacer and stem confi guration is critical.
Moving spacers or changing stems requires that the headset
bearing preload be re-adjusted. Because correct headset adjustment is
critical to your safety and the longevity of the frame and bearings, we
recommend that only an Authorized Trek Retailer alter the headset
spacer and stem assembly. Trek is providing the following information
so that you can understand the work your local Trek Retailer may be
Below the stem on all steerers
Always place at least one 5mm spacer below the stem. This spacer rests
on top of the bearing cover, which also must be at least 5mm in height.
Alternately, do not place a spacer group that exceeds 40mm in height
collectively underneath the stem. With a carbon steer tube, always
place at least one 5mm spacer above the stem and below the top cap.
Above the stem on carbon fiber steerers
With a carbon steerer, always place at least one 5mm spacer above the
stem. A stem placed right at the top of the steerer can put too much
force on the unsupported cut edge of the steerer, possibly crushing the
Do Not Over-Tighten The Stem Bolts
The steer tube clamp bolts of a stem are designed to keep the
stem securely affixed to the steer tube through any riding condition.
Consequently, they are very powerful. Although tightening them more may
seem like a good precaution, over-tightening a stem’s steer-clamp bolts
can crush the steer tube. Crushing the steer tube can damage the
headset, the frame, and can cause the steer tube to break. Always use a
torque wrench when tightening clamp bolts securing a carbon fiber part,
and follow the manufacturer’s recommendations. With a Bontrager carbon
steer tube, never tighten the stem’s clamp bolts to more than 55 lb•in
When properly torquing a stem onto a steer tube, gradually
tighten each steer tube clamp bolt, alternating back and forth in small
increments, until both bolts are at the correct torque. Do not tighten
one bolt all the way before tightening the other, and do not leave the
bolts at unequal torque values.
Use Only An Approved Bontrager Stem
Some stems utilize designs that are not compatible with
carbon steer tubes. Installing an incompatible stem can create a load
point that can damage a steer tube, which may lead to a steer tube
failure. Trek strongly recommends using a Bontrager stem with your
fork. Bontrager stems have been designed and tested to be compatible
with both aluminum and carbon steer tubes found on Bontrager forks.
Installing another brand of stem could cause damage to the steer tube
and will void the warranty of the fork.
Do Not Use A Star-Fangled Nut
Threadless headset systems use two different methods to
adjust bearing preload; compression nut assemblies and star-fangled
nuts. With a carbon steer tube, do not use a star-fangled nut; use only
the compression nut assembly supplied with the fork. A star-fangled nut
can score or cut carbon fi bers, which can weaken and damage the steer
Check Your Fork Before Every Ride
As explained in your owner’s manual, you should check the fork’s safety
before every ride. Look for signs of fatigue and stress and feel for
play. A hard impact or crash can cause stress or damage to the fork. Do
not ride a fork that you suspect has been damaged; take the bike to
your dealer for a thorough inspection.
June 15, 2010
Recall of Thule Domestique Bicycle Carrier, Model 513
Dear Thule Dealer,
Thule, Inc. has decided that a defect which relates to motor vehicle
safety exists in certain Domestique Bicycle Carriers, Model 513, sold
between April and May 2010. Thule requests
that you stop using this rack immediately.
During installation or use of the Domestique
Bicycle Carrier, the rear fork head boss (area inside hole where bolt
is placed - see diagram) may fail. If the rear fork head boss fails,
the fork head may become loose resulting in the instability of the
front end of the Domestique bicycle carrier and any attached bicycle.
This instability may cause
both the Domestique Bicycle Carrier and attached bicycle to break free
and/or separate from the vehicle, which could cause a vehicle crash or
injure nearby pedestrians.
In order to remedy this situation, please call
your Thule Dealer Services Representative at (800) 848-5322 to receive
an RA # and Thule will issue you an exchange, refund or credit -
whichever you prefer. Replacement Domestique bicycle carriers will be
available in the coming weeks and will be distinguished from the
current defect Domestique by a visibly marked with an “OK” neon green
label on the product label on the outside of the carton (see photo
below) and May 18, 2010 or later “production date code” embossed on the
inside of the fork head.
SALEABLE (NO OK stamp)
(OK Neon Green Stamp)
To aid us in reaching as many
consumers as possible, Thule requests that you provide us with contact
information (name and address) of any customers to whom you have sold
the product(s) covered by this recall. Should a consumer come in with a
complaint about this product, please direct them to our consumer
service toll-free line at 1- 800-238-2388 and advise them to stop using
the product immediately. Once we make contact with the consumers we
will provide them with a Domestique Recall Kit, #7521157001, which
includes a replacement fork head, tool and replacement instructions or
a replacement Domestique bicycle carrier.
Finally, in order to keep you fully
informed as to how we are proceeding with this voluntary recall, we
have also included a copy of the retail Point
of Sale poster concerning the recall that we
request that you display in your stores. We request that you make as
many copies of the Point of Sale poster as may be needed, and that you
arrange immediately for display of these posters at all of your retail
locations. Copies of our press release, instruction sheet from the
Recall Kit and consumer notification letter can be found at www.thule.com.
Please note that Thule, Inc. is required
to advise you that it is a violation of federal law for you to sell or
lease any item covered by this notification until the defect identified
herein has been remedied.
We thank you for your cooperation and
understanding. We highly value you as a trusted partner and want to
maintain the confidence you and your customers have shown in our entire
line of car rack systems.
Director of Quality