testimonial-june 10
Read about our Customer Experiences
Our goal is to make every online transaction as worry-free
as possible for you. Nothing makes us more enthusiastic than to
have happy clients - it encourages us to keep doing better. In
this section, you'll find a collection of testimonials from clients
regarding their online shopping experience. We know that
without you - the customer - we wouldn't be here. Thank you.
If you have a Cyclepath.ca experience that you'd like to
share with other people, please send it to us at :
support@cyclepath.ca
We'll post it right here. Thanks to everyone who took the
time to write us.
Just had to
drop a line to tell you that you have a great
asset with Phil, who works as a tech in your Oakville store. Last
evening, I
was biking with some friends in Burlington, and happened to get a flat
in my
front tire. Being new to riding, we were huddled around the tire,
slowly going
thru the steps to repair the flat, all four of us. Phil happened to be
riding
by on his motorcycle and noticed our predicament. After parking his
motorcycle,
Phil joined us to help, offer some tips and remedy the situation. Phil
is a
great asset and ambassador for your business.
My wife and I
will be sure to drop into your store in the
future.
Rick Y.
Joe & John,
I thought
you’d like these pics of my awesome pink &
white Trek! I got many compliments on my wheels!!!
Thanks for
taking care of me & my great ride,
Sabrina
H.
CyclePath,
My wife and I just came to your store yesterday and purcahsed a bike.
Just want to say that the customer service at your store is excellent
!!!
Joe helped us out on Wednesday and was extremely helpful when we asked
questions. The next day we decided to by the bike and the next
individual at your store was so helpful as well. He helped get the bike
serviced and put on the back bike rack for us as well. My wife was so
excited with the new bike she road the bike home !!
It sure is hard to find good customer service and people today, so nice
to visit a store that does both.
Great Job !!!
Adam and Tammy L.
Hi Joe,
Just wanted to thank you so
much for your help this past weekend (June 2,
2007) I brought my son
in to check out BMX racing bikes. Sizing was an
issue and we we're not sure
whether to order in or go with the Haro Expert you
had on site. You
generously offered to let us take the Haro Expert to our
track (Track 2000 BMX) and
have some of the more experience riders check
out the fit for my
son. If it wasn't the right fit, we could bring it back for a full
refund. Well we took
it to the track and had some experienced racers size
him up and it's a perfect
fit. Switched up his pedals and he's loving the new
wheels. I live in Cambridge,
and while it is a bit of a hike to get to your shop,
with customer service like
that, it is certainly worth the drive. I'll be sure
to pass on your business
information to other riders at Track 2000 in search
of top quality customer
service and excellent products.
Thanks again,
John M.
Hi
Cyclepath.ca,
I want to thank everyone for such outstanding and prompt service on my
recent order of the Polar CS600 and accessories. Was I ever
surprised when the Canada Post truck rolled up to my house yesterday
afteroon. Wow.
The unit works great and I had no problems with the bike and computer
software installation. Figuring out all the features will take a
little longer!
Your help has been most appreciated. I will definitely be a
return customer.
Murray S.
John
/ Joe
I
write to let you know how pleased I am with mechanical service provided
by Martin, one of your mechanics. I was in for two minor derailleur
cable adjustments, and they were not only done promptly, but properly.
Credit given where credit is due.
Thanks.
Chris
C.
Dear
Cyclepath
I
just thought I'd shoot you an e-mail to thank you for the extremely
fast shipping time of your product. Your website was fast convenient
and easy to use. I order a bike trainer and tire on Thursday and it
came this morning and I'm over in BC.Thanks Again
Kevin
I
just wanted to let you know that the trail-a-bike arrived on Thursday
morning, even earlier than I had hoped. Once it arrived and my daughter
saw it, there was nothing else I could do except put it together for
her. She was so thrilled!! Since she was in such a rush, I didn't
even have time to take the existing baby seat off my bike, so instead I
hooked it up to my wife's bike. It worked great!!
We
are very happy with this product and the level of service we got from
you. I will definitely recommend you to anyone I know, and also look to
you first for any other purchases that I need to make!
Duff R.
Port Coquitlam BC
Hi
Rick,
Received
the gloves today and they are just what I was looking for. Great
fit too.
Thanks again,
Scott M.
New York, NY
Hi,
Thanks
for following up!
We
went for a ride last Saturday at Kelso/Glen Edan and had a great
time. I had no trouble at all. I think practice will help
with getting into the shoe clips quicker. (Two of the other guys
wiped out but I was OK).
Thanks
again for the fantastic customer service. I'll recommend Cycle
Path to everyone I know!
Take care,
Graham N.
Milton, ON
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